Privacy Policy

PRIVACY POLICY

Last Updated: June 2026

Welcome to ViteVikle. ViteVikle is a transportation, parcel delivery, and intercity travel platform operated by Version SofTech. This Privacy Policy explains how we collect, use, store, and protect your information when you use ViteWay, ViteCaptain, our website, and related services.

Information We Collect

We may collect your full name, mobile number, email address, profile photo, address information, GPS location, pickup and drop locations, ride and parcel booking details, trip history, payment information, device information, operating system details, app version, and diagnostic information.

For driver accounts, we may also collect driving license information, vehicle details, registration documents, insurance information, identity documents, bank account information, and UPI details.

How We Use Information

We use your information to provide ride booking services, parcel delivery services, intercity transportation services, driver matching, navigation, payment processing, customer support, fraud prevention, service improvement, legal compliance, and communication regarding your account and bookings.

Location Information

Location access is required to provide ride booking, parcel delivery, route tracking, navigation, nearby driver matching, and trip management services. Location may be collected while the application is in use and during active trips.

Payments

Payments may be processed through supported payment providers, wallets, UPI systems, banking systems, or cash collection methods. We do not store complete debit card or credit card details on our servers.

Information Sharing

We may share limited information with assigned drivers, customers, payment service providers, technical service providers, and government authorities when required by law. We do not sell personal information to third parties.

Data Security

We implement reasonable security measures to protect personal information from unauthorized access, misuse, alteration, or disclosure. However, no system can guarantee complete security.

Data Retention

We retain information as necessary to provide services, maintain records, resolve disputes, comply with legal obligations, and enforce our agreements.

User Rights

Users may request access to their personal information, correction of inaccurate information, account deletion, or data deletion where permitted by applicable laws.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect information from children.

Third-Party Services

Our platform may use services such as Google Maps, Firebase, payment gateways, analytics services, and cloud hosting providers. These services may collect information according to their own privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be published within our applications and website.

Contact Us

Version SofTech

Website: https://vitevikle.com

Email: support@vitevikle.com

Address: Railway Road, Jalalabad, District Fazilka, Punjab, India - 152024

By using ViteWay, ViteCaptain, and related services, you agree to this Privacy Policy.