Vite Vikle Mobility Solutions ("we," "our," "us") values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you use the ViteVikle mobile application and related services ("Services").
1. Information We Collect
- Personal Information: Name, Phone Number, Email Address
- Location Data: Real-time GPS location
- Payment Information: Processed securely via Razorpay
- Identity Verification (Drivers): Aadhaar Number, Driver’s Licence
- Device Information: IP address, device type, usage statistics
2. How We Use Your Information
- Enable ride booking, matching, and communication
- Process payments securely
- Verify driver identity
- Improve app performance and user experience
- Provide customer support and updates
- Send marketing/promotional messages (opt-out available)
3. Data Sharing
We do not sell your personal data. Information may be shared with:
- Razorpay for payment processing
- Google Maps API for navigation
- Analytics providers for app improvement
- Government authorities if legally required
4. User Rights
Users can:
- Access, update, or correct their information
- Request deletion of account/data
- Opt out of marketing messages
5. Data Security
We use industry-standard security practices. While we strive for complete protection, no system is 100% secure.
6. Children’s Privacy
Our Services are restricted to users aged 15 years and above. We do not knowingly collect data from children under 15.
7. International Compliance
This Privacy Policy complies with:
- India’s IT Act, 2000
- General Data Protection Regulation (GDPR – Europe)
- California Consumer Privacy Act (CCPA – USA)
8. Changes to This Policy
We may update this policy from time to time. Updates will be posted with a new “Effective Date.”
9. Contact Us
Vite Vikle Mobility Solutions
📍 278/100, Block-J, Bhai Randhir Singh Nagar, Ludhiana, Punjab, 141012
📧 Email: [Insert Support Email]
📞 Phone: [Insert Contact Number]